Kains, Albany CA - Home Buyers Feedback

We worked with Michael Smith since day one of the showings of the property. We started to know each other and we started doing the application and everything. And he's been very good to us. He's been extremely helpful and hands-on in everything. The communication was pretty good with the emails and with phone calls and text messages. And then it happened in a very short amount of time, but it was pretty stressful for a few things. Other than that, it was really good. And my parents are very happy that we finally got this. We finally went through it. So thank you so much, Michael!

- Sarantsegtseg P. & Shura B.

True Professional

I enjoyed working with a true professional like Michael!

- Melvin Huff

Michael took care of everything!

⭐️⭐️⭐️⭐️⭐️ I have been working with Michael since 2018. Back then he helped me rent my home in El Cerrito. He was extremely helpful and I didn't have to worry about a thing. I moved to NYC knowing Michael was around to look after everything regarding the rental. I recently decided to sell my home in El Cerrito and, again, Michael took care of everything from hiring the painters to removing some debris in the yard. The sale process was absolutely smooth - Michael did a great job of outreach prior to the home going on the market and I received an offer within a few days of listing the house. From the time the offer was made to the closing date, Michael was in touch frequently to let me know what was happening. I really enjoyed working with Michael and would highly recommend him to anyone looking to rent or sell their home.

- Cassandra Todd

Michael W. Smith is an exceptional realtor that goes the extra mile for his clients!

⭐️⭐️⭐️⭐️⭐️ I loved and enjoyed working with Michael W. Smith. We are very happy to have chosen him as our realtor. Mike isn’t just passionate about his career but also about his clients and that shows in the quality and attentiveness of his work. He was always available and willing to help answer questions and did not mind having to answer a question more than once. He is honest, professional and genuine. We closed on our first home in 15 days! Michael W. Smith is an exceptional realtor that goes the extra mile for his clients. I highly recommended him, he deserves 7 out of 5 stars!

- Marisol Pena

Michael is easy to work and closes his deal!

⭐️⭐️⭐️⭐️⭐️ Michael is easy to work and closes his deal. If I need a realtor, I would consider hiring Michael.

- Derek Han

Michael has your back!

⭐️⭐️⭐️⭐️⭐️ I recently worked with Michael to purchase my first home in Oakland, and his utmost dedication, patience, and responsiveness made the process seamless! Michael is very knowledgeable and always available to answer questions. Every time I sent him properties I was interested in, he did not hesitate to connect with the listing agents to set up showings and read through disclosure packets. I will definitely work with Michael for any real estate purchases/sales in the future and cannot recommend him enough. The process is daunting, especially in a cutthroat market, but Michael has your back!

- Victoria Trumbull

Michael is so knowledgeable, kind, and professional!

⭐️⭐️⭐️⭐️⭐️ I have personally worked side by side with Michael in the very early stages of my real estate career. I couldn’t not ask for a better colleague! Michael is so knowledgeable, kind, and professional! Do not hesitate if you are considering him as your listing or buyers agent!

- Olga Pernik

We love Michael and we hope that you will choose to use him for any and all of your real estate needs both now and in the future.

⭐️⭐️⭐️⭐️⭐️ Where do I begin… Michael and I began working with one another during one of the most unusual times in real estate history - our first meeting was back in April of 2020 during my lunch break over a zoom chat while working from home in my pajamas. I think its safe to say that many of us have been afforded similar luxuries since the pandemic began, with working from home being at the forefront. That being said, such luxuries have allotted to the change in mindsets of many former city-goers, condo-owners, and renters. The demand for home real estate has never been more competitive…trust me. From the moment that Michael first introduced himself to me, I knew that he was going to be the agent that would carry me through this arduous process and past the finish line. He had such a confident and thoughtful demeanor to him, and the manner in which he would patiently listen and then respond always felt genuine and honest. He never once struck me as one of those agents that was looking for a quick buck. In fact, he constantly reiterated that he would never allow me to get into a home that he didn’t feel confident in, and helped me to see things that I may not have caught on my own (I.e. cracks, water damage, neighboring unmanaged properties with respects to rodent activity, sloping/settlement, dry rot, etc.). One of the many redeeming qualities that I have come to admire so much about Michael is his ability to make you feel as though you are his only client - having come from a strong background in customer service, I have the utmost respect and appreciation for this. I know just how needy and demanding I can be, especially as a first-time home buyer, yet Michael never once made me feel like I was asking too much of him or contacting him too frequently. There were times where I was sitting in the back of the fire engine at 2:30AM sending Michael a multitude of listings on Zillow and he would respond to me almost immediately and tell me that he will have information on everything back to me within a few hours. His unwavering service and commitment to the search of my forever home was truly an art of its own. Another thing that Michael did was make sure to walk every property that I was seriously interested in twice - he was a strong believer that you always miss the things that you are not looking for the first time around, especially when you feel a connection with the home. If it weren’t for him, I am almost sure that I would have landed myself in a place with some bad bones. This particular piece to his home-hunting strategy is absolutely pivotal. Michael will ALWAYS go to bat for you. He got me out of a contract that I don’t believe anybody else could have after I expressed to him my overwhelming regret on a decision to go into escrow on a home that wasn’t right for me - I even got EVERY DOLLAR BACK. I can’t say that those situations will always be possible but Michael spent countless hours behind the scenes fighting for me until that battle was won. I will always have a special place in my heart for him for that. We probably walked through what felt like 50 homes on 50 different days, and we had our hearts broken on a couple close bids…like I said before, this market is EXTREMELY COMPETITIVE. One home had over 80 disclosures and 30 offers. Needless to say, we had to get creative. Michael knew what to do. We began posting aggressive offers with short comply-or-deny windows. It wasn’t long after before one of them hit, and it just so happened to be our favorite one! I am proud to say that my lady and I will be moving into our first home together ever at the end of this month, and it is all due to Michael’s even-temperament and strong will. He has been absolutely instrumental in our home buying process, and we wouldn’t use or recommend anybody else. He ALWAYS made time for us, and would shift his schedule on a whim to facilitate any and all of our requests. We love Michael and we hope that you will choose to use him for any and all of your real estate needs both now and in the future.

- Tyler Estkowski

Michael was patient with answering our questions and showing properties

We are finally home owners...thanks to Michael Smith. As we viewed the ad and his website, we felt that he would be able to assist us with our home purchase. The attraction to make contact with Michael was that his ad referenced his knowledge of foreclosed properties in addition to his broad knowledge of all properties. We found that Michael was patient with answering our questions and showing properties in Diamond Heights, Bayview/Hunters Point and The Haight District in San Francisco. We also looked at properties in Emeryville and Marina Bay in Richmond. Our search has ended at the town homes located at the Richmond Bart Station called: Metro Walk Way. We’re happy with our new home: from a one bedroom apartment to a three bedroom, three bath, three stories and two car garage. We are home!!!

- Ricky and Allan

We met Michael after previously working with two other agents. The differences were apparent after the very first meeting.

We met Michael after previously working with two other agents. The differences were apparent after the very first meeting. Michael listened to what we were looking for in a home and presented options that met our criteria. He didn’t rush us or try to push us into making any premature decisions. Michael knows the market and is able to answer the questions that arise during the process of searching for a new home. His advice, support and resources helped us have complete confidence throughout the entire process. We felt as though we were able to customize our home buying experience; Michael worked with our hectic schedule and made us feel extremely comfortable with the entire procedure. Michael is a wonderful partner to have on your side. We will certainly work with him in the future and will continue to recommend him to everyone looking for a realtor.

- Scott B & Jonathan S

I could not have been more pleased with the accepted offer of $40K over asking, and a closing within 30 days!

I have known Mike Smith for many years and recently had the pleasure to hire him as my agent in the sale of my home. During the process, I found Mike to be very knowledgeable, professional, diligent, and extremely personable. We set up a strategy plan to sell the house, which included one brokers' tour and two open houses. Within days, we received multiple offers. I could not have been more pleased with the accepted offer of $40K over asking, and a closing within 30 days! Mike handled the buyers' questions and concerns to their satisfaction and promptly. It was my pleasure in having Mike as my selling agent, and I would hire him again without reservation.

- Lori T
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